DelaneySecure provides a range of sales, marketing and engineering services to its reseller partners so they can maximise their investment in our partnership, and achieve maximum customer satisfaction and repeat business.
Sales Support
Delaney's Sales Training program includes a range of bespoke and scheduled training opportunities for our partners.
In 2012, we will be publishing a schedule of training opportunities for our reseller partners. Subcribe to our Twitter feeds for more information.
Additionally, we provide pre-sales technical support for our sales partners to enable them to offer solutions without the overhead of maintaining a technical support team.
Marketing Support
Our marketing support services include a range of marketing materials for our partners to promote specific solutions to their target customers. We can assist with the folloiwng marketing channels as standard
- Product Brochures (Overview & Technical)
- Website Logo, Images and Banner Adverts
- Case Studies
- Market Intelligence
Engineering Support
Our technical support provide 1st and 2nd line support in the GMT time zone for our suppliers, who are typically based in the US. We have access to the key technical people of our suppliers, and can provide a speedy response to any technical issues which may arise. We also maintain a knowledgebase of known issues so we can facilitate speedy resolution of known issues. RMAs and other hardware replacement is also handled by our team.
